Job Description

Client Services Coordinator (Entry Level – Claims Department)24Restore is a local leader in emergency restoration, helping people recover from fire, water, mold, biohazard, and storm damage. We've proudly served the Twin Cities for over 25 years. We're a fast-paced, growing team that values customer care, teamwork, and giving our employees the tools to succeed.Job Summary: We're looking for an entry-level Client Services Coordinator to join our Claims Department. In this role, you'll support homeowners through the claims process, learn how to prepare repair estimates, and work closely with insurance companies and adjusters. No claims experience is required — we'll provide full training and ongoing coaching. If you're detail-oriented, organized, and eager to grow your career, this is a great opportunity to get started.Key Responsibilities:Learn to create and submit repair estimates using company softwareCommunicate with homeowners, insurance adjusters, and internal teamsTrack and follow up on claims to keep them moving forwardKeep accurate records of calls, emails, and documentationSupport the Claims team in solving problems and ensuring timely resolutionWhat We're Looking For:No prior claims experience required — full training providedStrong typing and computer skillsOrganized, dependable, and detail-orientedGood written and verbal communication skillsA quick learner who can adapt in a busy environmentPositive attitude, team-oriented, and motivated to growWhat We Offer:Full-time, stable position (40+ hrs/week)Paid training and ongoing coaching from leadership100% employer-paid medical/vision for employeesDental, paid holidays, and vacation time3.5% 401(k) matchBonus and advancement opportunitiesBenefits available after 90 daysMonday to Friday, 8:00 am – 4:30 pm schedule (with overtime opportunities)

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