Job Description

Spa Manager Opportunity At Hand & Stone In Farmington HillsHand & Stone Massage and Facial Spa in Farmington Hills is hiring a Spa Manager with a strong background in team leadership and business operations. We're looking for a results-oriented professional who can drive performance, develop people, and deliver an exceptional guest experience.Who You Are:You have 2–5 years of proven leadership experience, managing teams in customer-focused environments like wellness, retail, or hospitality.You know how to set goals, manage performance, and hold people accountable.You're confident using sales data, KPIs, and scheduling tools to drive efficiency and profitability.You lead with clarity and empathy, and you're passionate about team development and operational excellence.What You'll Do:Oversee daily spa operations: staff scheduling, front desk performance, inventory, and cleanliness standards.Set clear goals tied to membership sales, client retention, and service quality.Hire, train, and mentor team members to create a high-performing, customer-focused culture.Analyze business metrics to make informed decisions and hit revenue targets.Develop and execute local marketing and outreach strategies to grow the client base.Resolve client concerns professionally and proactively to ensure satisfaction and loyalty.Why Join Us:Competitive base pay + commission + performance bonusesAutonomy to run the business and build a strong teamCareer growth opportunitiesEmployee discounts on services and productsIf you're ready to lead with purpose and drive real results, apply now and help shape the future of our Farmington Hills spa.Compensation: $45,000.00 - $50,000.00 per year

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